Building problems, and building snafus

Not wishing to highjack another thread…how about building snafus. Any kind…bad work, poor inspections, anything.

I will start. We really liked our builder until he completed 95% of our house. He thought we would just pay him…well…we didn’t. He hadnt done the driveway, final coat of stain, and somehow couldn’t “get” the window inserts (which were at the building supply place…we think he hadnt paid his bill).

We got estimates on how much it was going to cost US. And that’s what we didn’t pay him. We had meticulous records. He somehow got the window things after I told him I was ordering a set. But he never did the driveway, staining or grass planting he was supposed to do.

He walked away…and we kept the money to get those things done.

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In several houses we had built, in different states, someone (electrician, drywall installer, trim carpenter) managed to shoot a nail or drive a screw through either a plumbing line or a vent stack. The former resulted in leaks/flooding while the latter resulted in nasty odors from sewer gas until the source of the problem could be located and repaired. Most of the builders were responsive, but one bailed on us completely.

In the house with the irresponsible builder, we also had raw sewage back up in our bathroom. Eventually, plumbers we hired found debris in two drain locations, but that required two trips. H was traveling for work at the time so I had to handle that mess.

We once bought a new construction house that was nearly completed and our contract specified that funds would be held back until certain things such as the driveway were completed. The builder failed to take care of his list or finish the driveway, then pitched a fit (screaming at me) because he wanted the money anyway. The builder showed me a signed final inspection from the city, claiming he didn’t have to correct the code violations I’d noted in our contract addendum. I noticed that the signature did not match the earlier ones I’d seen. After checking with the city, I learned that a new employee had forged his boss’s signature while the boss was out of town. The head inspector met me at the house and agreed there were several more things out of compliance. In trouble with the city, the builder finally completed everything in our contract and then some.

In the next house, we found that a vent hood had two sections of duct that didn’t join up, so they were left separated inside the fancy custom hood cover. That was discovered during a remodel. So thankful we’d never had a fire.

When we remodeled our bathroom, I learned too late that no one on the team seemed to possess a level. My vanity was so far off that I could not hang a rectangular mirror above it. I finally located an irregular shape mirror that was not at all my style, but it worked well enough with the house and disguised the wonky vanity and counter. No one else ever noticed.

Our current build has been one long snafu. H tells me that once we’re settled in the house and can appreciate the convenience of it, then we’ll forget the pain and stress of building. I hope so. The builder blames everything on the pandemic, but that’s not the biggest problem - he is. His computer illiteracy, lack of new product knowledge, refusal to adapt to a changed environment that requires ordering materials much earlier in the process than usual, poor communication or follow up with the trades, and failure to supervise are just some of the reasons why this has been painful. On the plus side, he’s honest and means well so he eventually gets most things done right. We’ve reduced the scope of the project, to his relief, just to try to get done before we hit the two year mark.

Oh wow, do I have some stories!
We had a house (large tract builder, entry level) in Houston…. about three days after move in I’m finally able to relax and enjoy bath time with my little one…sitting on the floor next to the bathtub and my feet resting next to the toilet. Which I realized was warm. Yes, they had plumbed the toilet to the hot water line.

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Our biggest snafu was with our kitchen and bathroom cabinet guy. His designs were good but he messed up part of the ordering in both kitchen and bath. The kitchen mess up caused months of delays, he passed the buck to everyone and their brother, and he was a nightmare to deal with. Thankfully our contractor and the carpenter were able to make everything work.

In relation to the nightmares other people have been through we’ve been pretty darn lucky.

Not my personal property… but one of my first projects for my current employer, I upgraded a roadway. As part of the project, my boss wanted to put in sewer pipe in the roadway. The outfall was 2000’ away. No money to extend it and nobody was asking for it, but the idea was that when the time came, we wouldn’t have to dig up the road. Several years later, a homeowner’s septic failed and they called the inspections department asking to hook on… inspector goes out there, sees the sewer in the road and said sure. 6 months later, sewer is backing up in the house. Go figure. We wound up having to pump the line every few weeks for months/years until we could secure the easements and have the line extended to the outfall.

Another project… during construction they found unmarked graves. That’ll shut a project down in a hurry.

And another was we were putting in a storm sewer line downtown to alleviate flooding. Contractor was to tap into a 150+ year old brick culvert. He was supposed to tap into the side, but instead came up too high and nicked the arch top. The whole thing slowly started to collapse taking the road with it. Oops.

The Farnsworth museum in Rockland, Maine is the home to a large collection of Wyeth paintings. Back in the 90s, the museum was renovated. As is typical in Maine, the job went to an out of state architecture/engineering firm. It’s frustrating for local professionals, because there are plenty of excellent architects and engineers in the state. But owners think they’re getting better service by going to big firms out of state. Of course, those firms send up junior people to work on a project, because it’s just Maine . A lot of equipment, suspended ceiling, etc. was added and the engineer did not think to check what the extra weight would do to the existing trusses. One month, the governor and many, many people were in the main gallery. The week after that, they took all the paintings out of the gallery to prepare for the next exhibit. Security cameras captured what happened next. The trusses failed catastrophically and the whole ceiling collapsed into the gallery. One second it was fine, the next second it was not. If people had been in that gallery at that time, they would’ve been killed. Another exhibit was due to open in a couple of weeks and MBNA was determined that the show would go on. So my husband went up to the site and literally was there 24/7 for the next week. He would evaluate what was needed, draw details, hand them to the contractor, and whatever was needed would be fabricated overnight and installed the next day. I forget how many man hours were expended during that two week period, but it was impressive. The show was delayed by a day or two, but it was pretty much on schedule. That was quite the experience.

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We had the kitchen and bathrooms completely renovated before we moved into our current older house. The silestone quartz countertops were ordered as a standard depth but didn’t even cover the lower cabinets along one side of the kitchen. (If you look at your countertops, they extend beyond the wood cabinet beneath by a small amount.) They claimed we had “crooked walls” in our house and didn’t want to replace the counter on that side. They did eventually get that side replaced. We had a lot of work done and that was the only issue.

My good friend had kitchen floor tile installed and on the first day the tile guy used gray grout on one side of the kitchen and in the second day he used tan on the remaining side.

Snafu? There should be a stronger word. I had a concrete floor. All plumbing and electrical lines were supposed to be underneath. If you miss or misplace the connection before they pour the concrete, you are done. They forgot to put a conduit for electrical for the kitchen island. It was a small kitchen, no option to put the dishwasher, microwave, sink anywhere else other than the island. They jammed in electrical wires with plumbing.