Character shoes question

My D had a pair of So Danca Roxy x cross t strap shoes she loves. The elastic loop that connects the cross strap and t strap broke. Does anyone know if they are fixable ? I hate to throw them out if the rest of the shoe is in perfect condition. Thanks .

I would think a cobbler or shoe repair store could easily fix that. Good luck!

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Thank you @onceuponadancer !!!

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The exact same issue happened to us with the same shoe! We had it fixed at a shoe repair store for very cheap and they are as good as new!

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@kcmcgmom that is so weird. It is her first pair ever to break. Thank you so much ?

@dramamama3 That happened to my daughter’s character shoes, which were broken in really well so she wanted to get fixed. I called one of the really good dance shoe stores in my town, and they recommended a cobbler they send customers to specifically for dance shoes. That cobbler fixed the loops no problem. Good luck!

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@ctaylors6 thank you . I’m relieved they can be fixed. I will be calling around today .

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So Danca was amazing. I emailed them to inquire if they could be repaired by the manufacturer just in case I couldn’t get them fixed locally. They emailed me back and sent a replacement pair of shoes for free . They were out of her size so upgraded to the next level. They sent the regular satin bag along with a nice tote bag . The best part we received them in 2 days. Great customer service!

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