Colby/Vassar Portfolio Pin

Hello, I submitted my Common Application for Colby College and Vassar College, but it says my application will not be complete until I submit the portfolio. I’m planning on submitting an art portfolio but it says I need a PIN that will provide me access to the application status portal. I have not received this PIN and they’re not answering my emails, does anyone know if I was supposed to receive an email with it or something?
I’m panicking because they’re supposed to be in by tomorrow!

Literally having the same problem right now. Wanna cry together?