College Web Site Pet Peeves

<p>Tuition and fees. Current year and/or next year's. I have had a hard time finding this on different college websites. It should be with financial aid information, but not always.</p>

<p>Listings of merit scholarships!!!</p>

<p>Some schools just have to hide them under mountains.</p>

<p>i second the directions part....it gets VERY annoying after all college websites fail to give you a clear and precise address. there are bunch of addresses that they give you but the problem is, you don't always know which one to use</p>

<p>i second everything that everyone else here said too</p>

<p>I've had quite a bit of trouble finding interview information on college websites. It's usually quite a hunt; websites ought to include interview information and appropriate links in their faqs.</p>

<p>Some colleges like to change the links that are available on each page. You're on the home page, you see all these options and remember to check them out. Now you're on the admissions page and the former menu is replaced with a whole bunch of other links. This isn't a problem until you're on a certain professor's homepage when you remember that you saw a link to Tuition Rates /somewhere/ in the last ten screens, and have to go backwards (or start from the homepage) to find it again. I understand this is because different departments maintain different websites that are all linked together on the same server, but they could at least attempt to keep the same menu under the banner at the top throughout the website.</p>

<p>Ooh, how about an easily read, printable map of the campus with the visiting page? It's annoying to have to wander aimlessly around campus early on a Saturday morning until you can find a map or someone to ask directions from. Also extremely annoying: Not making it clear which hall or building the admissions office is in, when on the map on campus it's not listed specifically.</p>

<p>I also second the mailing address thing. Usually I just come to CC to find out where to mail my stuff.</p>

<p>I hate it when they say that forms will be available as of a certain date, but then fail to actually make the forms available until much later. It's even worse when you're following a link from another part of their site that has told you that the forms will be available, and then you're disappointed.</p>

<p>Colleges should make everything available as soon as possible, and then meet their own deadlines.</p>

<p>I HATE how an awesome school like Georgetown can have such a dysfunctional website: I can't access teacher websites, syllabi (is that plural of syllabus?), and most of the pages take forever to load.</p>

<p>I would like to see a breakdown on what % of the freshmen apply for financial aid, what % get it and what the forms of aid are. I'd like to see the % loans, % grants, average grant, average loan. I'd like to see those numbers exclusive of the parent loans including PLUS. What is the average loan load for graduates. Also the same info on merit aid, % receiving, average $ amount.</p>

<p>Caltech hasn't updated their baseball website in like 17 years.</p>

<p>an alphabetical list of majors across all schools/colleges at the university would be nice for when you don't know which school within the university the major you are interested in would fall under.</p>

<p>I really appreciated being able to easily find the most recent Common Data Set on the website. It provides a great deal of information in an easily readable form.</p>

<p>I would like to see more information on admissions officers -- who is the officer for my state? Tell me a tiny bit about them. Will they be traveling to my area to visit high schools or a college fair?</p>

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I really appreciated being able to easily find the most recent Common Data Set on the website.

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</p>

<p>I like that very much too.</p>

<p>The CDS is good. I also like to see recent financial statements and the current 5-year plan, 10-year plan or whatever increment they prefer to use for their intermediate to long range vision.</p>

<p>Another pet peeve is when a school puts important information on a different page every year. It is annoying to bookmark something then find out the page no longer exists a short time later.</p>

<p>Please let Villanova know that it takes too long to find out how much their tuition is. I give up b/c I know it is about$50K. They do have lots of links on taking out loans! chutzpah?</p>

<p>I hate it when it takes 50 links (exaggerated) just to get to something obvious like programs</p>

<p>As one of a handful of people in Tufts' office who works on evolving our current web communications and developing new outreach methods (Hello, CC!), I'm finding this to be interesting reading. I subscribe to Jakob Nielsen's Alertbox, which is fantastically interesting stuff irrespective of my professional responsibilities; he stresses usability over all else and I basically agree with his tenets. </p>

<p>But, his group has also done research on the gaps in approaches to the web based on age demographics. Sally, something to note about the feedback in this thread: many of the posters are parents. Look at the new admissions webpages that have been going up over the last year and you'll notice something striking about the better ones: they are increasing 'kid oriented'. Built with a teenagers' quick scan websurfing habits in mind, they are portal oriented, with less text, more media, and often heavily linked. That by no means discounts the feedback or the frustrations described by the parents here, yet be aware that parents may no longer be the target demographic. </p>

<p>Obviously, frustration with something as simple as finding an address is pretty inexcusable and the needs of parents should be served on an admissions page. But striking the balance between layout and content that connects to 16 and 17 year olds all while leaving the site intuitive for their parents is a delicate process.</p>

<p>Not a critique of anyone's post here - just food for thought.</p>