I should have mentioned there is a potential work around. You could try changing the size of the text in your preferences: College Confidential Forums - Admissions Discussions and Threads
We’re also looking into why the words “Quote” and “Share” are unreadable when highlighting text.
Can you tell us what resources are being put into fixing the problems? 20 man hours a week? Less? It seems like once we got to a kind of not right but not completely unusable state efforts in that area ended. I guess it isn’t hard to believe resources weren’t diverted from fixing functionality only because I believe the resources devoted to fixing the problems are so minimal right now.
CC does have you talking to us now, which helps from a PR point of view. But if it would be nice if in addition to running interference they would also fix the problems. I know I’m a broken record, but heads would roll if this transition happened anywhere else.
I’m not attacking you personally because I do think you’re doing a good job and I do really appreciate the communication. I am a bit flummoxed by the fact that your bosses seem content to have a site that only functions properly about 90% of the time.
ETA Right now resources are being used to fix problems that were created today. It seems like that is the same skill set needed to fix problems that were created in the transition.
So after the last update I had to change to the lite version to try to minimize the jumping so I could read the website. Now I have to adjust the font size so I can read it. I thought updates we’re supposed to make things easier for the end user.
Totally understand the frustration. We’re working on both issues.
Thank you, Jon.
Spending time changing thing that users don’t complain about when there is list of things users are complaining about is a bad thing, in my 25 years of IT experience. My users have tended not to like “no, we didn’t fix what you wanted, we fixed what we wanted”.
[quote=“CC_Jon, post:20, topic:3503178”]
the brand is used when discussing the site with potential sponsors who, in turn, support the site with advertising. Without that revenue, we won’t have the budget to maintain the site.
I guess this clarifies things. So much for the " At the heart of CC is YOU, our community." communication.
a cosmetic change like this doesn’t take resources away from addressing functional issues. It’s different skill sets.
You have dedicated testing infrastructure and staff for functional changes and cosmetic changes, so that time spend validation, regression, and performance testing cosmetic changes has no impact on the same testing for functional changes? That seems like an inefficient team structure.
Fwiw, this did nothing for me.
Smallest font vs 4 steps larger “largest” font. The word “Reply” is larger, that’s about it.
The fonts have never bothered me and new font is fine. I’d file it under “superfluous, but whatever.”
The post jumping on mobile products is bad.
@CC_Jon I’m not sure if this is the right place to report it, but the dropdown at the top of the forum pages with all/none/subforum options has stopped working again. It’s been stuck on “none” for the last several days but since you’ve been talking about the upcoming changes, I didn’t report it before now.
Updating to clarify - It looks like “all” is the only option that doesn’t “stick”. That was useful for the forum we’re in now, where it’s sometimes not clear from the main page which of the subforum(s) the new posts are in.
Well, that’s not what I said. 
Take the page jump issue you are experiencing. It boils down to some interactions with ads. Fixing that problem involves changing the way we acquire advertising. So it might seem like the person to solve the issue is a JavaScript developer, there are non-technical blockers.
I know that doesn’t make the interface issue any less frustrating. I can see how from the outside it looks like we are wasting time with changing the logo when we should be addressing other problems. Like any organization, we do have conflicts where we need to prioritize some work over others. Indeed the brand refresh is pretty high priority for business development. (Money, as Homer discovered can be pretty useful.)
For what it’s worth, we’re dedicating more resources to the CC forums in 2021 than we could in 2020. It might not be obvious externally, but the previous forum platform had a serious development bottleneck. We had to submit pull requests on our code with the vendor who might take a week or more to update the site. That meant we needed to sequence changes in a way that limited what we could do. (We also had several incidents where code changes were reverted by our vendor, which seriously disrupted our development process.)
Of course the downside has been learning to use new technology. For instance, scaling AWS for a site that gets millions of pageviews a day has been a challenge. (Our vendor took care of that for us in the past.) Not saying this to get sympathy or anything. Just trying to be transparent here.
The grey font is extremely hard on the eyes - didn’t we go through the exact same thing last time?!?!? Stop making your site hard to read - I mean seriously - this is ridiculous.
Thanks for letting me know. I’ll pass this report on to the dev team.
Please fix the color of the font. That wasn’t broken. What I see in this text box is a nice clear and easy to read black font. Please bring that back. It provides better contrast.
Plus, I’m hopeful that someday there will be a difference between my read and unread posts. If my read posts get any lighter grey than what currently is unread…I won’t be able to see them at all.
And I have very clear 20/20 or better vision.
The logo on my Android just changed. Is that one of the updates?
I like the new logo. I do not like the grey font!
Yes. It should look something like this:
If it doesn’t look like that, it would be helpful to get a screenshot.
Hi everyone! Have been focused on working with the development team lately, but ready to jump back in and help @CC_Jon tackle any questions. In response to the gray - it’s going away. We’re going back to black. It was intended for certain types of text, but got applied to all text.
Nope, that’s what it looks like Jon. It only just popped up a few minutes ago. It’s much darker close up.
Thank you! Black is so much easier to read.
i really didnt mean to complain! i appreciate this site and the behind the scenes work.
guess i’m just getting older - and used to black. thanks!
