Declaring Major Issues

Two weeks ago I turned in the paperwork to declare my major (I am currently undeclared). They told me it would take about a week before being declared. Well, it has been two weeks and it still says undeclared and today was the deadline to declare the major. I went to the office and have emailed them back and forth about this and they say that it should be declared by the end of the day today (since it is the deadline). I continued checking all day to see if I was declared and it still says undeclared and the offices closed as 4pm (eastern time zone). I did my part by turning the paperwork in. The secretary who I turned the paperwork in to said that she sent it the proper place after she and the Department Chair signed it.

Has anyone ever had trouble declaring their major?

You need to continue working through the school channels to sort it out.