Did Holy Cross get my ACT scores?

I chose to send my ACT scores to HC and I send them on 12/21. The ACT website said that if they were sent before 1 pm on that day (which they were) then they wouldn’t be delayed because of the holidays. On my application checklist on the HC portal I have either a checkmark or a little document symbol next to everything and it says received, except for next to ACT scores it says optional and there is no check. Is this because they actually didn’t get there yet or because its optional will it not turn to a check? Most of my other schools got the scores I send then, but a few others didn’t. Should I email my admissions rep?