<p>I am glad that I started some discussion on this topic. The article (which I did not write!) is talking about some very simple tasks. For example, the ability to open an attachment. The ability to download Adobe Reader, one of the most ubiquitous software add ons. Also, in many courses, especially in business classes, presentations are required. If one student or group uses a simple Power Point presentation and another uses overheads (do the still do that?), the Power Point group will make a better impression on the audience even if their content is weaker. </p>
<p>In accounting, the ability to use and update Excel spreadsheets is required. In many cases, the ability to create a spreadsheet is required. </p>
<p>All of these things can be learned by trial and error with advice from other students or the tech support group at a college. There is usually no need to delve into the 600 page manuals, which are now usually available on line only. </p>
<p>Some posters in this thread come across as apologists for students who are too timid to explore something on their own or to ask others for assistance. That type of student will likely have issues obtaining a career job or advancing in that career.</p>