ECU ACT Test Scores?

My son’s ACT scores were sent directly to ECU at the ti me of testing (Feb and April 2019) but it still says SAT/ACT scores not received. I have emailed someone at the school and she’s looking into it. How long does it usually take for scores to show up? He applied on 8/16. Today is 8/23. Wondering if I should have them sent again to make sure.

I have the same issue currently, I have also sent them an email about it. Was wondering if you had any updates on the matter?