Wow, once again, the folks on the FAFSA line are over-stepping their bounds. I am not sure on what grounds you would base a complaint against the school. You completed verification, then you changed something on your FAFSA … you can’t just change something after verification. The school is going to continue to use the verified transaction, because that is the one on which the verification was done. I just love how the assumption is always that the school did something wrong.
So everyone knows: If your info was verified & you have a change, you have to let the school know … and you will have to complete a new verification form. Info cannot be changed after verification … if the change is legitimate, re-verification is required.