HELP! Can't submit counselor forms

Hello,
I am having serious troubles. My counselor (which in my country- Italy- is my vice headmistress) says that she submitted the forms but from my account I see them marked as started and not submitted. I am kinda panicking so I would be really grateful if someone could help me solve this mystery.
Thanks in advance
Siria

You might want to take a screenshot that shows started but not submitted and send it to her and show her that it doesn’t look like she actually submitted them.