How long before you should resend info?

<p>My son has heard from UMass, and they say they are missing the transcript from his high school. The high school says they sent it out Jan. 4th ( they do it electronically) Two questions: is anybody else waiting for their transcript to show up? And, how long do you think we should wait ( considering that the admissions office at UMass is busy, and may not have gotten to posting the transcripts yet ) before we try to get the high school to send another copy?</p>

<p>I recieved the same message a little while ago, even though my school sent the trascripts in the beginning of January. However, today on my online status page, they reported that they recieved the transcripts. I think they are just so overwhelmed with application materials that it takes them a while to process everything and report to you what they've recieved.</p>