We live in India. My son took the January 2017 SAT (international) and I signed him up again for the May SAT. Unfortunately I forgot to change his grade level from 11 to 12 while re-registering and noticed it only last week while taking a print out of the admission ticket. The system would not let me change it, even though the last date for making changes had not pased. The admission ticket does not have the grade level information so there is no problem in taking the test. I called College Board last friday and asked if there would be any problems regarding score reporting. The lady seemed to think it would and she too tried to change the grade level but could not. She said she was sending a high priority mail to a case manager and I would get an email back in 3 to 4 business days. Needless to say, I have not received any emails. I called CB again and this time I was told there would be no problems with getting his scores as long as his other information (name, DOB, gender, high school code and registration number) were correct. They seemed to have no clue that I had logged in a complaint previously.
What I am worried about is that his score report will show an incorrect grade level if this is not corrected. Will that be a problem during college application time? Has anyone had any experience with this? It seems from discussions online that CB customer service is really bad. Would colleges accept an explanation from the student during the application process?
Thanks