You should not have to wait & do a PJ for that. Document the rollover with proof that it was actually a rollover (paperwork from the plan), and include a signed copy of the 1040 showing the rollover. Talk with a manager, if necessary, to find out where - specifically - the information needs to be sent so that an update can be made to your information. Once you get that info, write a letter of explanation, sign it, and send or fax it along with the documentation.
Filing a complaint will most likely get you nowhere. Work with the school or schools to get it changed.
By the way, there is no way to indicate a rollover if you enter the tax info manually - I just went on the demo site & tried. So you’d have to do this even if you didn’t use the DRT. It is a flaw that I know aid administrators have brought up - guess it affects too few people for it to be a programming priority.