locked account?!

<p>i tried logging into my penn portal today, but it said that my account is locked.
it worked the last time i tried (yesterday). is anyone else's account locked as well? why is this so? :(</p>

<p>If you had entered the wrong password or user name incorrectly numerous times, I believe three times would do it, your account becomes locked. When I had received my user name and password in the mail, I could not decipher the password due to the ink that had spread. My account had become locked after trying different variations of what I thought the password was. All I did was email the Penn department that dealt with this (<a href="mailto:eapps@admissions.upenn.edu">eapps@admissions.upenn.edu</a>). I got reply the next day, stating that they had reset my password I could login and change the password if I wanted to. Hope this helps and good luck in making Penn.</p>

<p>You can also unlock it by resetting your password through the recover password feature.</p>