"No scores available" for AP results?

Anyone else getting the message “No scores available”?

I’m in CA.

DD took both APUSH and CS.

Unfortunately, I don’t think DD has her bar code.

I emailed our school counselor. She will probably at least know DD’s AP number, and she would also know if there was a problem with the testing at the school.

Actually, I called college board, and they were able to fix things. Her address had been entered as her school address instead of her home address somehow…