Online Chat not working for me

Kept trying to join tonight’s scheduled online chat w/ current Tulane students, but I got the following error message:

“Oops…
That chat nickname has already been taken.
But it’s OK…
Just try again with a different nickname.”

This continued irrespective of the nickname I chose. anyone else have similar trouble?

My daughter couldn’t get it to work either. It kept booting her over and over. :frowning: