A skill is the ability to do something well, some expertise. Personal qualities can contribute.
Certainly, a skilled tennis player isn’t at that level based on PQs such as empathy. Otoh, being a skilled tennis teacher might use those. A skilled carpenter can build your cabinets well. Getting exactly what you asked for may be a matter of the qualities such as the ability to listen, translate, and understand.
One of the things med students are trained in is that ability to listen, not to use the science to jump ahead of what the patient is saying. And, to know what subsequent questions to ask. Then how to apply the science training. IWBB’s heart attack example is good.