People skills, pre-meds, medical students and doctors

[Nrdsb4]

More interesting nuggets:

we don’t even receive a fraction of the training that Starbucks employees receive about how to recognize and respond to people when they express negative emotion… doctors respond appropriately to patients’ expressions of negative emotions less than one in five times.

http://www.bakadesuyo.com/2012/11/starbucks-employees-emotional-intelligence-doctor/

CONCLUSIONS:

The results of the reviewed studies, especially those with longitudinal data, suggest that empathy decline during medical school and residency compromises striving toward professionalism and may threaten health care quality. Theory-based investigations of the factors that contribute to empathy decline among trainees and improvement of the validity of self-assessment methods are necessary for further research.

http://www.bakadesuyo.com/2011/06/does-medical-school-reduce-empathy/