Please help with my common app email

[teszzz]

<p>Sorry for the all caps...I like to reserve it for special situations.
Basically, I made a Common App Account with the username <a href="mailto:tianyizhou@commonapp.org">tianyizhou@commonapp.org</a> instead of a regular email because it told me to do so. It worked for a month and a half and now it gives me the incorrect username/password every time I go to sign into my account. I have the password saved; its definitely right.</p>

<p>I asked for a recovery/reset email. I didn't get one. So, I emailed them for help, to no avail.</p>

<p>Is my only option to wait it out? What else can I do? Is there some way around it?</p>

[niceday]

<p>Have you tried clearing everything in your browser, history, cookies, the works, and then logging back in? Or tried logging in from an entirely different computer? A different browser?</p>

[teszzz]

<p>I did. I used another computer at school and tried various browsers. I’m just worried because I hit “forgot password” and I have no idea where it sent my reset information.</p>