Just got the Amazon pop-up after not having gotten it for several weeks. Android tablet with Chrome.
Got that apple download store pop up problem also. Shutting down cc will clear the problem only for few hours, it returns. So I deleted cc and reload, looks clean now. Fingers crossed.
Apple iPhone 6, latest iOS
Continuing problem today
It’s back-the pop up spam that your iPhone has won–just appeared this morning when I was signing into this website. :(. Sorry, forgot to do a sceeenshot.
Is this only iphone?
I got two of them last night on iPad.
I got one this morning on iPhone.
delete CC and reinstall seems working
…cuz (fingers crossed) I’m not getting this on android. But last time I did up my security and reloaded CC.
Guys, thanks for reporting and for sending us screenshots of these pop ups. These are very helpful in trying to get to the bottom of the problem. Can you please let me know if you are experiencing the issue while using the old CC app?
When will you be bringing back the app?
I don’t have the old app - I just open up CC on the internet browser on my phone.
I find the app easier to navigate on my phone rather than using the internet browser. If I delete the app I cannot reload it, but the pop up spam is really getting to be a pain!
We want to establish if there’s a connection between the app and the spam pop ups. Based on your replies, it looks like the issue is generic and happening across devices, browsers, on both the app and the website. Other than @surfcity, has anyone else experienced this on the app? Thanks!
I do not use the app.
I use an iPhone 6.
Yes, I use the app on my iPhone
I don’t use the app and am still getting the pop up today and yesterday on my iPhone 6+.
I have the old app on my phone, but deleted it from my ipad when I was having some issues many months back and didn’t realize I couldn’t reinstall it Crossing fingers, but haven’t had the pop up on either location (or on my computer) in a few days.
Thanks again, guys, for all the help in getting to the bottom of this. Your screenshots are super helpful. Our tech team is working on resolving the latest influx. I’ll report as soon as we have news.
I found out that you REALLY can clear the popup on Iphone. On top of the popup, you have an arrow indicating return to CC, you hit that arrow and it will return to cc and almost instantly the popup will come back. If you do the back and forth about 10~20 times, the popup will clear and then you can use the cc app. However, the next time you use the cc app, the same process has to repeat itself.