Student loan company sends 55,000 copies of loan statement to Ohio family

Parent Cafe
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"… when Dan Cain went to the Twinsburg Post Office to find 79 bins of mail, each containing roughly 700 copies of the same letter addressed to him, he knew something was very wrong …

… Compounding the mistake, the 55,000 letters had an incorrect payment amount, according to Cain. The company used the wrong interest rate to calculate the payment, he said …

… Cain had to pick up the bins up from the back doors of the post office. It took him two trips to bring home the useless pile of letters, which he believes cost the company thousands of dollars to send, he said. If the company used a bulk rate discount of between 18 and 20 cents a letter, it would have cost up to $11,000 to mail the 55,000 statements. …

https://q13fox.com/2020/02/05/a-company-sent-an-ohio-man-55000-copies-of-the-same-letter/

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Wondering if the company sent this bulk of mail to others…

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Cost would be well above the cost of bulk rate postage as letters, envelopes, printing & labor also cost money.

No problem, however, as the student loan company will most likely pass collection & billing costs on to the consumer.

At least the recipient was kind enough to avoid marking all the letters “Return To Sender”.

Wonder if the student loan balance is more than the billing costs.

Plus, why doesn’t this type of error ever occur with “good mail” like paychecks or coupons for free coffee ?