If you graduated, you’ll have to do exit counseling for your loans. Gather all your paperwork, and ask your employer for an accounting of what it has paid. Find out how much total was billed to you, how much the employer paid, and how much you owe in loans.
Print out all the bills and then take a highlighter and match up all the amounts billed and amounts paid.
My daughter only had 4-5 items on her bill, but the credits went on for pages.
For example, her tuition for one semester might have been $20, 000, but the bill would read:
Tuition $20,000
Paid $3,215 Florida bright futures
Paid $1,500 resident grant
Paid $ 500 alum grant
Paid $500 visit grant
Paid $500 SEOG
Paid $3000 Pell grant
Paid $10,800 merit grant
etc etc until that $20000 was paid. When one item was paid, next item, such as a $250 student fee, would do the same thing and apply the next grant or loan. At the end, any overage was refunded to her, and any balance we had to pay. If a check was cut to her, that would appear on the statement too.
My other daughter’s bill was much simpler. There were 4-5 charges (tuition, fees) and then she had 4-5 credits (scholarship, loan, grant). The added up the charges and got one big number, added up the credits, subtracted, and what was left was sent to her or billed to her. They did not go through and apply everything separately.
I think what happened was that when your employer paid, you had too much in financial aid so they applied the employer’s check and reduced your loan. For the $4000 balance, are they expecting an employer reimbursement?
See how much was charged, how much your employer reimbursed, and how much your loans are.You have to get out the sheets and match up the charges and payments.