Trouble with Connect Carolina

Is anyone else’s connectcarolina not working correctly. Every time I shut down my entire browser, re-open it and log back in, connectcarolina brings me to their sign-out confirmation page, where I have the option to press yes or now. When I log in through my phone, it tells me I am not authorized to view this page. Can someone help me?

If you paid your enrollment fee, you have to create a onyen (check your new student checklist) and use that to sign in rather than the guest ID previously used to sign in to connectcarolina. This is what worked for us…

That worked! Thank you