Waiting for the P2P

Why do the P2P buses take so long at one stop at Franklin Street?? I understand if it’s something like changing drivers, but today, it took like 30 minutes for it to leave. What are they doing for that long? Do they not see that students are waiting for them at other stops? Even worse, there was only one bus running at that time, so I was stuck waiting for that one. They need to stop wasting time at that one stop.