D16 heading to Seattle now. Delta flight oversold and they were offering $1500 credit for seats. Unbelievable. She said the last person who came on the plane was not wearing a mask, but that everyone else was masked.
Delta canceled my daughter’s tickets even though she could have moved the reservation to one day later. Repurchasing for the next day was going to cost substantially more.
They gave her a credit, not a refund. Delta has been have multi hour hold times (per Flyertalk.) She is going to have to use a day off in order wait by the phone to get her money back.
We rebooked her on American. It was cheaper than the new costs on Delta.
If they cancel, they should provide a refund, not a voucher. If they cancelled, they should also have booked her to an alternate acceptable flight with no change in cost to her. May depend on who you speak with. DD and I had exact same cancelled flight in May, and I was given a refund, but they would only offer her vouchers. I’ll admit, I am much more a fighter than she, but I didn’t even have to this time.
Yes, we know this but they didn’t. She logged into Delta for another reason and saw that her reservation was gone and credit given. It took about 4 days for the email about it to be sent to her.
She will need to sit by the phone for the afternoon on her next day off in order to get her money back. She tried online but it gave her the message that she needs to call. I wonder if there is a bug sending people to call unnecessarily and that is why the hold times are so crazy long.
And, D16 on second flight from Minneapolis to Seattle. Full flight, but the middle seats are empty. This is on Delta.
@“Snowball City” , I was told Tuesday, Wed, or Thurs were the best day to call Delta. I called last Wednesday at 10 am, and was on hold for only 40 minutes. My card was credited on Friday. They were very nice.
Thanks, I have passed that along. She had been trying over the weekend when she got off of work. She has Thursday off and can maybe get through then.
Airbnb just updated their Extenuating circumstances policy and the coronavirus - extending the reservation dates covered to 7/31 (was previously July 15th). For those that have been following, anyone who booked before Covid (March 14th) can get refunds from Airbnb if the country they are traveling to is still restricted (assuming they didn’t have a greater than 48h after booking refund policy from the hosts). If you booked after Covid, then you were taking your own chances by not booking unrestricted bookings.
Details:
Reservations for stays and Airbnb Experiences made on or before March 14, 2020, with a check-in date between March 14, 2020 and July 31, 2020, are covered by the policy and may be canceled before check-in. Guests who cancel will have cancellation and refund options, and hosts can cancel without charge or impact to their Superhost status. Airbnb will either refund, or issue travel credit that includes, all service fees for covered cancellations. In order to cancel under the policy, you will be required to attest to the facts of and/or provide supporting documentation for your extenuating circumstance.
The host’s cancellation policy will apply as usual to reservations made after March 14, 2020.
For those hoping to call Delta. When I called, I also chose the call back option. It worked fine. I actually got a call back in 15 minutes. This was a month ago, however.
Lol.
Not what HI needs right now.
I see no reason why the airlines cannot enforce the mask requirement before takeoff. We all have to adhere to the seatbelt and no smoking requirement. This is not much different. I read that some airlines will not allow that person to fly in the future. I don’t think that’s good enough. It doesn’t do any good to let the person fly the entire trip without a mask.
A first hand account of hotels from a travel writer. Read at your own risk ?
@suzyq7, thanks for the info. That means we can cancel our one-night Barcelona reservation. We still have a week’s reservation in France in early August, though.
Ooh, just realized our second Airbnb reservation is for July 31, so maybe we’ll get two more nights refunded. We still have five nights left, though.
Just flew Southwest and American. Both flights were “full” with middle seats open (although my kids tell me there were a few middle seats not open). FA’s juggled people around as necessary to keep those seats open. American handed out bags with snacks and water upon boarding. Southwest delivered them mid-flight.
For the most part, people wore masks in the airport. All wore them
on the flight.
I will say, having a seat empty next to you made a 4 hour flight bearable.
I think it has been talked about…the safest seats are window seats, less people contact.
I just returned from an 8 hour road trip to TN. I-75 was not busy on Saturday, the 13th, but seemed to have doubled the traffic on Saturday, the 20th. OH had several rest areas open. KY had one open and one under construction and we didn’t see any in TN. We googled “patio restaurants” before we left and were able to find great places to stop, but it did take some searching, as many restaurants are still not open. Kudos to the KY restaurant, where we saw them turn away an unmasked individual. Overall, mask wearing was very sporadic, with TN having the least. Our VRBO lake home had no visible neighbors and boat traffic on the lake was minimal. Wiping down everything was a pain, but eased my mind.
^^^^I think the no traffic days are over - especially on the weekends. We probably won’t see rush hour city traffic for a while, but on the weekends, everyone is now on the move.
On board American Airlines. Full flight, practically all middle seats occupied.