What the heck is going on with UCLA housing??

<p>I received this message today:</p>

<p>Dear Casey,</p>

<p>Your housing account has a delinquent balance as of 4:00 p.m. today and a $25.00 late fee has been assessed to your housing account.</p>

<p>Please remit payment for your housing balance prior to Monday, August 2, 2010 at 8:00 a.m. to avoid cancellation of your 2010-2011 Housing Contract.</p>

<p>To view your account balance, please visit the My Housing web site at UCLA</a> Housing - MyHousing and select the View Your Housing Account link.</p>

<p>To submit your housing payment using a credit card, debit card, or the new ACH electronic funds transfer option using a checking or savings account number, please visit the My Housing web site at UCLA</a> Housing - MyHousing and select the Students/Tenants Make a Housing Payment link. If your parent or guardian will be submitting a payment, please have them select the Parents/Guardians Make a Housing Payment link. </p>

<p>For additional information or questions, please visit the Ask Housing web site at UCLA</a> Housing. We are here to assist you with resolving your balance. If you cannot make the full payment, we are available to discuss alternate payment arrangements. Please email us for the possibility of arranging a payment agreement prior to the due date.</p>

<p>Sincerely,</p>

<p>UCLA Housing Services</p>

<p>I don't know what this means. How do I "remit" my payment? I already payed the initial 200 dollar fee.</p>

<p>My account says this:
Amount Card # / Order ID Date Status Comment
$200.00 MasterCard-6265 06/11/2010 APPROVED InitialPayment
$30.00 MasterCard-6265 06/01/2010 APPROVED HousingApplication</p>

<p>What am I missing? Is there another payment I'm supposed to pay, and if so, how do I pay it? I'm going to call tomorrow, but I'd like to know if anyone can help me out..</p>

<p>There’s nothing wrong with Housing. It’s you for forgetting! </p>

<p>Remember we had to make the initial payment and the second payment was due on the 15th by 4pm, so in total by today’s date we should have already paid: $400.00. </p>

<p>Get on it!</p>

<p>Remember? Well, I just reviewed my contract and found that fact buried in there. It would have been nice if they had told me or sent me an E-mail or something though letting me know there was a second payment. I had assumed the initial payment was the initial payment. Ah well, 25 extra dollars here I come.</p>

<p>That’s weird. They did send me an email even though they told us when we were accepting our inital offer and making our first payment (about the second payment due date I mean)! Check your spam or something? I’m sure they sent out that reminder email to everyone.</p>

<p>Searched through my whole mail box and didn’t find a thing. I’m positive I was never informed about the second payment. Very lame.</p>

<p>That’s really weird! I got my email on the 8th of this month:</p>

<p>Dear Tiffany,</p>

<p>The next installment of your initial payment has been posted to your account. If you have already submitted your payment, please accept our thanks.</p>

<p>Your installment is due Thursday, July 15, 2010 by 4:00 p.m. Accounts with a balance due after 4:00 p.m, will be considered delinquent, unless an alternative payment arrangement is in place. Payment agreements require specific information and may take time to arrange. Please submit an email through Ask Housing to make arrangements for a payment agreement at the following web site: [UCLA</a> Housing](<a href=“http://www.housing.ucla.edu/ask]UCLA”>UCLA Housing).</p>

<p>To submit your housing payment through the MyHousing web site at [UCLA</a> Housing - MyHousing](<a href=“http://www.housing.ucla.edu/myhousing]UCLA”>UCLA Housing - MyHousing) using a credit card, debit card, or the new ACH electronic funds transfer option using a checking or savings account number, please select Students/Tenants Make a Housing Payment link. If your parent or guardian will be submitting a payment, please have them select the Parents/Guardians Make a Housing Payment link.</p>

<p>Offices Open:
Starting<em>Monday, July 12, 2010 the Housing</em>Services office will be closed on Friday’s until September 3rd. Our regular business hours are, Monday-Thursday, 9:00a.m.- 11:30 p.m. and 12:30 p.m- 4:00 p.m.
*
Sincerely,</p>

<p>UCLA Housing Services</p>

<p>But even if you didn’t get the email I am very very sure that when picking how you were going to pay the amount (assuming you picked the plan for FA students) they noted there the next payment date/amount due.</p>

<p>Maybe I’ll give them a call tomorrow to find out why I didn’t get any E-mails, because that would certainly be nice in the future!</p>

<p>It’s funny. I clicked your thread because I got an email from Housing today, lol. Something about helping around in my particular dorms, not sure if I’ll do it…but don’t worry, only those with DeNeve Plaza got it, lol!</p>

<p>Anyways, hope I helped!</p>

<p>For sure, thank you! Any idea how long it should take for my payment to show up and kill the balance?</p>

<p>For me it applied within a couple of hours, max a day, depending what time you pay it of course! Hope you get everything settled!</p>