<p>Aside from the Board of education and the State governor and or senator (if it is a state school) who can I complain to about how my application was handeled by a certain college.</p>
<p>The Dean of Admissions at the university or college you had problems with</p>
<p>Director of Undergraduate Admissions.</p>
<p>College president and the Dean of Admissions.</p>
<p>mmmm college president- that was easy to figure out too, wikipedia told me </p>
<p>Is it wrong that i am writing a huge formal complaint? </p>
<p>Basically I received the offer of admission directing me to a website to accept the offer after the deadline stated on the website. My letter was postmarked sometime in early July- the deadline on the website was sometime in MAY!
I called them plenty of times asking where their admissions packet was and so on, but nothing and nothing, until i finally spoke to the supposed director of admissions and that is when i got the actual letter. </p>
<p>Later on I got an email saying they have no space for me because I responded late and that I am to appeal their decision- i wrote them a letter stating i recieved their offer AFTER the deadline and they should check their records and it is not my responsiblity to keep track of their records and that i called them a million times asking for this information… they addressed NONE of the things i wrote in the “appeal email” and send me a generic cut and paste “you can reapply next year” type of BS of a letter, which actually really made me mad because why ask someone to appeal if you do not even plan on reading or responding to their concerns. I also called and left two messages to the actual dean of admissions and NEVER got a call back.</p>
<p>As far as I know, legally speaking, me paying their application fee is a contract that they will process my application in a timely matter, they did not legally hold up the end of their contract, not that I can sue them because i did not think i would ever have to keep the actual ENVELOPE in which the acceptance letter came… one would think something like that would not be necessary- considering I am transfer student and I have applied to well over 10 schools throughout the years- I think i know that what they did is totally un accepatable and messed up. No school has ever treated my application this way and it would be one thing if it was free, but it was over 100 bucks with all the transcripts i had to send there.</p>
<p>One of the schools that my son (and numerous friends) applied to had the worst response time. One student didn’t hear until April 15th (for freshman admissions) until he called, one student called before that time and got in, but no packet and another one didn’t get financial aid until 2 weeks before the May 1st notification deadline (even though he got an admissions offer in December).</p>
<p>I agree that it is an expensive process in applying and sending test scores. I think you can write a letter explaining what happened may not get you anywhere, but it would make you feel better. </p>
<p>I got a note off to an acquaintance who happens to work in admissions at this school about the fiasco. She was apologetic and said that the info would get to her director of admissions. In the meantime, we spent upwards of $100 to get test scores and an application off to this school. How many times do these things happen - and honestly, how much money do colleges make when an application is lost and not “acted upon”? </p>
<p>The response that my son received when he called the school was “Whoops. That’s weird. Can’t figure out why an admissions decision had not been reached.” Not acceptable.</p>
<p>I know you might not view it this way right now, but my reaction is that if this is how the school handles admissions, you might not want to be a student there. The same sloppiness will flow over to other aspects of the institution (course selection, financial aid, housing, dining, etc.) and suggests that it would have been a miserable experience. I’m sorry that you were jerked around, but it may have saved you some heartache down the road.</p>
<p>Exactly. If they are that disorganized about admissions, odds are good it is the same with housing, registration and billing issues, too.</p>
<p>It could be a blessing that your app was lost - even though you lost the money (as we did with my son’s - he had already committed to his school because of the very late notification) - perhaps you saved money in the end. A much cheaper lesson than after you were enrolled at that school…</p>