Additional SAT score reports?

I’m taking the SAT for the second time using a fee waiver, and the site says that I have no score report “credits” left. Last time I took the test, I only sent my scores to four schools; i.e., not using any additional score reports, so theoretically I should have four free report “credits” left, right? Is there a certain way I’m supposed to “order” the reports, or is this something I should contact College Board about?