BOOK Dilemmas!

<p>[rant]Lesson learned...NEVER buy books from places other than my school ever again. For my calc book, I found it for like $40 cheaper on Half.com but the user said it was BRAND FREAKING new and never used.</p>

<p>I got it today and guess what? It is CLEARLY used. No access codes for the online course came with it. No CD's. NO FREAKING NOTHING.</p>

<p>I e-mail her and I am not getting a reply. [end rant]</p>

<p>I am going to call my credit card place tomorrow and have them charge back my money. Then I am going to burn the book in the fire place and send it back in a Zip Lock. I already gave her 1.5 weeks to reply.</p>

<p>:) I feel so much better now that I got that out.</p>

<p>Uh okay. How much feedback did they have? Was the book torn? Were the pages ripped or something or did it look new? Did they actually SAY it was going to come with a CD or did you assume?</p>

<p>I recently bought a book online at Amazon for next quarter that said brand new. I knew that any access codes that I would need for the online class would not be there because my school gets that bundled through a shipper. But I was not worried because always gets extras and I can get one free from them.</p>

<p>Here was the thing tho, after I bought the book she dropped it from brand new to use and issued 1 dollar back. I never saw that email. When I got the book there was no data cd (student cd), back cover was bent etc. I was upset. My mistake was taking see 100% pos. feedback for granted. If I had looked better (i.e. checked the feedback) I would have seen she only sold one book before me.</p>

<p>Everything worked out in the end because I can get the online access code from my teacher. Pearson (the publisher) is sending me the student cd for free.</p>

<p>You may or may not be able to get a charge back and keep the book. Sending it back burnt might not be a good idea either.</p>

<p>I always use Amazon and make sure the seller has a good history.</p>

<p>I sell books and textbooks on Amazon. You can contact Amazon directly and get the seller’s IP address banned from ever selling again. There’s no excuse for them not to fully divulge the book’s condition in the description. Dishonest sellers give the rest of us a bad name, because people get a bad deal and they say, “I’ll never buy from Amazon again.”</p>

<p>I always use Amazon and one boo-boo over 5 years of great service won’t stop me. Usually I read the feedback, this one time I took 100% for granted, it just re-enforces my thought of always reading the feedback no matter what.</p>

<p>I never thought to contact Amazon and getting them banned. Tho I am afraid there is not much that can be done because I do not have screen shots of when they said “Brand New 7th edition”.</p>

<p>For every order there is an unique order number which includes the original listing. It should be on record.</p>

<p>Yeah know that made me think of something I sent an email through amazon 1-2 days after I placed the order. Even in that email I said I already ordered the book and even tho it said new I wanted to make sure the student cd was with the book. It was after that is when she changed it. And somewhere in my email is the notice that it changed.</p>

<p>I advocate buying from people with little feedback, because I’m one of them, but I can’t blame people for not doing it because I don’t like to either. :B I’ve only sold four textbooks between amazon and half.com, but I haven’t gotten a single piece of feedback yet. I like to think too that I have great packaging, ship as soon as I can, and list the books in exact condition. It’s also why I always leave feedback. But oh well.</p>

<p>There’s things you can do too without burning the book, too. =P</p>

<p>Pathetique: I’ll buy from anyone for the right price and a guarantee of a refund if I am not satisfied. :P</p>

<p>half.com has worked extremely well for me. I’ve even received two refunds no questions asked simply because I was not satisfied with the condition of the product.</p>

<p>To clear things up:</p>

<ol>
<li><p>The ad listed the item as “BRAND NEW NEVER USED or OPENED” If it was never opened it should’ve been in the plastic wrap with the CD and access codes.</p></li>
<li><p>The person had 100% good feedback when I bought. (Now it is a lot lower because of the bad feedback I gave her)</p></li>
<li><p>The condition is marginal at best. The cover is worn and there are small dents in the cover. Some pages are in poor condition.</p></li>
</ol>

<p>I am livid and SO angry right now. Half.com told me I had to wait 2 days after making a claim but after over a week they still won’t let me make a claim. And still no reply.</p>

<p>So the chargeback is happening tomorrow. Obviously scammed. Scammers = pathetic.</p>

<p>Yeah, that’s really low, chris2k5. I would e-mail the seller, too, to let her know that there is no way in hell that you’re paying for that. What was she thinking, a $1 refund would replace the CD?</p>

<p>Pathetique, I’ve been selling on Amazon for more than three years, I’ve probably sold hundreds of books, and I have a little more than fifty ratings/comments. D: I hate when people don’t give feedback. I always put a note in the package asking for ratings and such, and still like no one ever does it.</p>

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<p>There was your problem. If your feedback made their score a lot lower, they must not have had many ratings. Never buy from someone who only has a few ratings, even if they are all good. Try to get them from the major sellers, with thousands of ratings to their account. I’ve never had a bad experience with one of them.</p>

<p>Just don’t buy from your bookstore from now on because of this, you’ll spend so much money unnecessarily. If you need a CD with the book, maybe, but otherwise try to use Amazon or half.com.</p>

<p>Did you pay through paypal? You can get into disputes about that almost always the buyer wins. I know because I sold things on ebay/half.com and sellers were complaining how THEY get scammed back. (like the person asks for a return through paypal dispute and wins. They send back a rock with a tracking code. Paypal doesn’t know and doesn’t care that the buyer got a rock)</p>

<p>Also, I highly doubt you really need the CD. You could always borrow a friends CD, or use it together.</p>

<p>^ But I do need the access codes. The professor sent an e-mail reminder to all the students in his class that it is required. 15% of your grade is dependent on the work you do on the “online” classwork.</p>

<p>Email your teacher and see if they have any extra codes. Also call your college bookstore. My advisor plus other advisors get a few extra online codes every quarter specifically for those that get used books that 99% of the time do not come with the online codes.</p>