Cal Grant Help

At the beginning of the semester, I had both Pell Grant and Cal Grant B under my school financial aid information. I also had the Cal Grant B as “awarded” on webgrants. A week before the first day I was given a “Transfer Entitlement Hold” which was weird because I had transferred to this school last semester not this one. About a month later I got an email saying I did not meet the requirements for the Transfer Entitlement because I did not transfer this semester (obviously) but because of this my Cal Grant B was “canceled” and removed off of my school financial aid information and my WebGrants information. I don’t know what to do because I have been receiving both my Cal Grant and Pell Grants in the past so why was this removed from me?