Cancelled ED1 App Now Can’t ED1 Elsewhere

Forget the fact there is no phone number to CA…

D19 submitted an incomplete common app ED1 to school A (the ED Agreement was not completed). She emailed and called school A within a day and asked that entire Application be cancelled. They kindly accepted and sent letter that she was cancelled before review and withdrew before consideration. No problem right? Wrong.

Now the CA Portal will not allow her to apply anywhere else ED1, presumably before the 11/15 deadline or to School B. They are forcing ED2. This interference is not helpful and cannot tell if it is a systems issue or a policy without backing since the clear rule is “no two ED1 apps at same time”, which she doesn’t have.

Suggestions to get school B ED1 app in before deadline outside of a Coalition App? Was thinking apply RD then ask for ED1 Agreement to convert and also include documentation from School A cancellation with a fully executed ED1 Agreement?

Isn’t there online chat help within the Common App? Could you ask the question there? Or call school B and ask the question?

School B is working on it but it’s embarassing. It shouldn’t be their problem. CA Online Chat said sorry Charlie, useless.

Did she accidentally check ED1 at the first school?