CSS Noncustodial Documentation

Does anyone know what to do if you have to fill out the noncustodial wavier for CSS? I have no information about my noncustodial parent (he has no custody over me, not listed on my birth certificate and I only know his name). I have no documentation to provide because my custodial parent doesn’t have any of it. What do I do? I submitted the waiver and mentioned I had no documentation to provide… help?