Didn't Receive my Amherst Portal?

Has anyone received their Amherst portal?
I’m an international student. I submitted on Jan 1st and they said they’d give it a week after, but then I realized admissions office was closed until Jan 12th, yet I still haven’t received anything with it being January 14th

I have sent an email to the admissions office but did not receive a reply. I understand they must be very busy, so this is very understandable.
Is anyone experiencing the same issue as me?