<p>MOWC, your opinion on the subject is well known. Sorry that you think a plea for some civility is “self righteous.”</p>
<p>toneranger, where you come from people may be cold and rude. Where I come from (in New England) and where I now live (also in New England) people are generally pleasant and polite. They may not be effusive, they may be a bit more formal in their manners than people in some other regions, but they are certainly not unfriendly or rude. The quoted statement by the PSU person would be considered openly rude by any born-and-bred New Englander. So don’t blame it on us. Pennsylvania is a mid-Atlantic state. :)</p>