Educere Italian

I am a rising senior who has taken Italian 2 & 3 in sophomore and junior years respectively. I am taking Italian 4 online through Educere since my school does not offer Italian 4. I have a few questions to anyone familiar with/who has taken this course or Italian in general through Educere.
How was your overall experience?
How was the workload/how much time is required?
How was the difficulty?
Was it harder or easier than your traditional language class?
Did you feel supported by instructors/could you ask questions/reach out if needed?
Thank you!!