Financial Aid Help!

<p>Hi! So to complete the financial aid process, I submitted an IRS transcript. The office received it and reviewed it. However, they're making me resubmit it.... It says it's because it was illegible/incomplete, which made me really confused. I tried calling in a couple days ago but the line was busy and their voice mail was full. Can anyone clarify why it was illegible or incomplete? Dx I'm kinda freaking out since the deadline is this week</p>