Hotline ?

I’m a pending transfer student, I applied to 4 schools. My CUNY portal says a decision has been made, and when I call the hotline it says Baruch college at the end, which was my first choice. I called Baruch right after and the man on the phone said they will email me in two weeks. I called again yesterday and another lady said no decision has been made yet? The hotline still says Baruch. Please help ! Has anyone else went through this ???