I disagree with several of the posts in this thread - I see no problem wanting to advocate for a child, and wanting to work with whoever we need to in order to best meet the child’s needs. It is becoming more and more common for advanced students to have special needs - accelerated classes, IEPs, scheduling challenges, etc. and technology allows many more solutions that didn’t exist even just a few years ago.
It is completely reasonable for OP to want to take the steps now to allow the best options for her child’s future. When I read the OP’s child was in 8th grade, I assumed that the MS GC likely advised her to contact the HS GC or HS principal because of her special needs - it is perfectly okay to ask for help/advice when there are so many unknowns.
It is also very frustrating to deal with unresponsive people when you know the consequences can be missed opportunities. It is ridiculous to be told “be patient” when it the problems could have been prevented weeks ago. And you can’t wait until summer begins to start to ask these questions, as most of the HS (including GC) staff is often gone for the summer. What she is trying to do is to avoid having to hear an aoplogy later.
And we know that some GC’s are better than others. Some just know more about college planning, some are better suited for the students who have had behavior problems, work with them through school discipline programs, etc.
Some schools make it easy to change a GC. Some allow siblings to automatically be assigned to the same GC, for family continuity. Others assign them randomly. They usually don’t like to change, but most can be changed if there are other options.
Those accusing OP of being a helicopter or tiger parent probably haven’t felt some of the frustration dealing with this kind of unresponsiveness. My expectation is that the OP is teaching her child an important lesson through this process - how to begin to advocate for herself - learn who to talk to, and when meeting or corresponding with someone, what expectations you have. When a response finally comes, and it doesn’t address the initial questions - there is a polite way to follow up and demonstrate a sense of urgency. We certainly explained to our pups what we were doing, and why, along the way. In 8th and 9th grade, we wrote more emails and had more phone calls than S or D did, but by 11th and 12th grade they were doing more of this advocating for themselves and copying us in where appropriate. Our pups were among the first students in their HS to take virtual, online courses, and they started doing this in 9th grade - they ended up with more AP courses than anyone before them, which naturally presented challenges.
I do like several of the post here that stress reminding the OP that it is best to (at least appear that you are trying to) work WITH the HS team instead of against them. Reminding them you all share the common goal, and remembering to thank them (when they do their job) always helps.
When you respect the GC, they usually learn you are someone to be respected as well, instead of blown off.
@cxhw0005 feel free to PM me if you’d like to discuss my experience with my pups’ special needs, and some of the GC challenges we had. While the challenges at first were stressful, I am sure our GC’s would rather wish more students were just like my pups (S at Columbia, D going to Stanford)