I sent my SAT score but only one school says not received

I have registered sending my SAT scores before my last score comes out, and it came out 11/17. I saw two colleges out of three got my scores, but one says “not received” and I got email from the one that I must complete my application submission. The school is New Paltz University which is SUNY. I’ve already made sure that I ordered sending score to New Paltz with other schools that got my scores by checking receipt.
Do you think New Paltz have lost my scores? Decision making deadline is coming soon so I’m so scared that they might not see my application and I might fail…
Someone please help me!!