<p>I think it’s good people are having this discussion. And while I think WW would probably have changed the wording of her first post to be a little more diplomatic, this message board exists precisely for people to have thoughtful, detailed discussions about music study that go beyond brochures and websites. I think everyone on here agrees these posts are guidance not gospel, and the opinions and impressions of people here on CC, coupled with the thoughtful conversations parents/students can have with admission counselors, administrators, and faculty, contribute to an overall picture of an institution and what it has to offer. </p>
<p>Interlochen isn’t going anywhere. If someone goes there and hates it, it will survive. WW should share her feelings and experiences because there are times when impressions are not managed well, mistakes get made, expectations are not met, etc, and it’s good for us all to remember this, especially when money is changing hands and there’s a certain “return on investment” expectation.</p>
<p>But enough with the platitudes. The only thing I feel I can contribute here is to highlight a certain “lesson” from this whole thing: WW was originally signed up for one thing, and switched streams after the deadline for deposits. She changed sessions, after hearing about Tanglewood. So remember that gigantic music programs are run by spreadsheets, lists, data sets. They are not necessarily very flexible/nimble. All of those parents reporting great experiences with Interlochen probably made all the deadlines, and didn’t do anything that ran outside of the standard operating procedures. Once you color outside the lines, very big music camps (and music schools) have a hard time adjusting. </p>
<p>Well, and small ones too! Tomorrow the first-year students begin arriving at Bard, and for the most part everything is going very well. But I know there will be some missed connections, some dropped balls. Either certain very specific instructions we gave were ignored or gainsaid, or there was a kind of “sinning in ignorance,” or somehow I or one of my colleagues failed to follow-up on this that or the other. Folks are paying tuition, and so they will view their relationship somewhat through a customer/provider prism. When things don’t go as planned, it’s our responsibility as admission professionals to get to the heart of the matter, and find a solution/explanation that, if not assuaging any feelings, at least sets the record straight. </p>
<p>I don’t know whether WW’s experience would have been different, had her D put in her deposit at the right time, and not switched sessions after the fact. Probably. And for their part, Interlochen could have been more up front about the implications of switching sessions. </p>
<p>Auditions for music schools, or move-in days, things like that, remind me of space shuttle missions. You know we might get a 10-second blurb on the 10 o’clock news, saying “oh NASA repaired a module on the Hubble Space Telescope in a 6-hour spacewalk earlier today” with some nice footage. That’s all they have to say about an incredibly complicated feat of organization and engineering. But when a disaster occurs, it is unfortunately quite spectacular in scope. Don’t want stretch the metaphor out too much, but I think my point is clear. </p>
<p>Don’t think I’m trying to defend Interlochen at all costs–it’s just that, going in to all of this, people need to realize everything is run by human beings, and as we take something as exciting as music and try to “can” it so it can be accessed, taught, shared, and enjoyed at a place like Interlochen by kids from literally all over the world, thousands of them over the course of decades, the human element will certainly leave some disappointed. In these cases when there is disappointment, is everything 100% Interlochen’s fault? The applicant’s? Nobody’s? In this case my reaction is that both sides could learn something from this incident.</p>