My Bannerweb id is not working!

<p>Hi! I just received an email with my bannerweb id and password, but I cant log into my page. Any help?</p>

<p>No one here will be able to help you. You need to contact someone at the university.</p>

<p><a href=“https://bannerweb.richmond.edu/pin.html#applicants[/url]”>https://bannerweb.richmond.edu/pin.html#applicants&lt;/a&gt;&lt;/p&gt;

<p>"Applicants</p>

<p>The Office of Undergraduate Admission currently sends information on accessing BannerWeb to applicants once an application has been received. If you have received a response to your application, but do not know how to access BannerWeb, please contact the Office of Undergraduate Admission at 804.289.8040 for assistance."</p>

<p>I just received a letter with my bannerweb id & pin and it is not working either. From this and other threads, it seems as though this is a common problem. Will it work itself out within a day or two or should I call?</p>

<p>Same here. I can’t get mine to work either.
First it told me my username and password were wrong. Then it told me that my account has been disabled. :P</p>

<p>I called the office and they reset my pin to my birthdate, then I was able to change it.</p>

<p>Oooh…It worked. :D</p>

<p>Did you receive the log in information in a letter or in an email. Also, how long after you sent your application did you receive user log in information? still waiting!</p>