MyAdmissions locked! help!

i forgot my pass phrase to my UCD account so I clicked on “forgot pass phrase”
A couple of steps into the recovery procedure, they asked me my city, state and zip code. I am an international student so I don’t have a state as such (you’re supposed to enter a 2 letter state code). I tried to leave that and the zip code boxes blank and just enter my city name but it doesn’t accept it. What should I do?
I don’t want to call them because the calling charges are like $10/min

You can call, but there should be a number for the International student’s office. Look that number up and ask them to intervene for you. Or, send an email.