Need advice on how to appeal academic suspension at the university of Minnesota tc

So I am trying to appeal my case to the university of Minnesota for a rescinding of my academic suspension. I have 4 credits from a prior institution which I noticed weren’t in the transcript so I put in an order through national clearinghouse but it has not yet arrived at the university. How do I get them to consider these credits? I had a family member die from an illness which caused me a lot of stress and caused my grades to fall. I won’t post my rough draft of the essay here but if someone would be willing to review I would send it to you to review I only have until noon on the 10th of January. Thanks in advance