New problem: not getting alerts when mentioned

And yes, I checked to see if they spelled my difficult name correctly. I can PM the post and my notification list for proof if you’d like.

This has happened more than once… and really started within the last week.

And yes, I checked my setting to make sure I had that feature enabled.

@romanigypsyeyes, can you please email me the notification list so I can send it to my colleagues to look into this?

Sure.
After I posted this last night, I did get a notification so it seems to be only an occasional problem.

Thanks for following up, @romanigypsyeyes! I’ve asked my colleagues to take a closer look at the issue. In the meantime, did anyone else experience the same?

Fwiw- I did get both of these notifications that you tagged me.

@CCadmin_Sorin any chance you can check the other thread…I think it’s called College Majors forum.

But the issue is that functions are coming and going. When on the parents cafe, sometimes there is a back to the parents forum…and sometimes there is not.

This thread…you can read pages three and four to get the drift.

Sigh… still an issue and no update :frowning:

@romanigypsyeyes did you get this notification?

@CCadmin_Sorin do we have any updates on this?

Yes this one I got.

@romanigypsyeyes, I have no updates yet unfortunately. My colleagues are still trying to replicate the issue. It’s pretty difficult though as you were the only one to report it and it happened just that one time. Has someone else experience the same?

I noticed I haven’t either the last few days or so as well.

I haven’t been getting them either.

@lindyk8 & @music1990, thanks for reporting. I’ve fed this info to my colleagues and we’ll probably get back to receive more details on the matter.

@CCadmin_Sorin Thank you. It actually seems to be working now.

This is tangential, but decided to mention this problem here @CCadmin_Sorin as I’ve mentioned it before and it still persists. I have my account set to notify me when I get a PM but it does not work. I do not get the notification. I have un-checked it and re-checked it and it simply doesnt work. Get neither a pop-up or an email. Help please.

Ugh…another one of those isolated issues. I have both pop-up and e-mail checked for private message notifications, and I don’t have issues with this. The lack of e-mail could be explained by how the mail client is treating it (i.e. as spam perhaps), though the lack of a pop-up doesn’t seem to have a good explanation.

Are others also experiencing this?

Thanks, @jym626! This is all helpful info for my colleagues who are looking into the matter. I’ll keep you posted once I have news.

Thanks, Sorin. Th PM notification has never worked for me since the shift to the new format.