Noncustodial CSS

Hello! My parents are divorced so I had to complete a noncustodial parent CSS. Both of my parents submitted the forms before the deadline, but on my financial aid checklist it said that they didn’t receive the noncustodial one. I just called NYU’s financial aid office and asked about that, and they did confirm that they received both of them but the portal wasn’t showing it. So, if you also had to do one, I’d highly suggest looking on your financial aid checklist and if it says it’s missing, call them!! Have your CBFinAid ID ready so that they can locate your file. Good luck to everyone who’s applying!