<p>OK, I need the CC hoardes, with their pitchforks and torches. Our target? The YMCA!</p>
<p>Two years ago, D decided to become a lifeguard. It’s not an easy task, requiring certifications in First Aid, CPR/AED, and a Lifeguard Certificate. It costs several hundred dollars for the training. I found two places that offered it - a pool/tennis/health club in town offered Red Cross Lifeguard, it required two weekends in a row (Fri eve thru Sun night) and included all 3 parts of the certification. Well as a busy hs junior we couldn’t find two free weekends in a row that matched up with their schedule. So D went to the Y, which offered separate First Aid & CPR classes on weeknights, and a single weekend (Thurs & Fri nights, all day Sat & Sun) class for the Lifeguard part. </p>
<p>When D was halfway thru the class, we found out she would be getting a YMCA Lifeguard Cert, not a Red Cross Cert. Turns out that limits her employment prospects, as many pools require a Red Cross certification. Lucky for her, the town Rec department accepted the Y certification, so that’s who she works for. Most Y lifeguards work for the Y.</p>
<p>All of these expensive certs are only good for 2 years, so this summer D’s certs expire. So I signed D up for the YMCA Lifeguard re-certification challenge. It was a 4 hour test, held at the Y on Fathers Day. We skipped a big gathering at my in-laws so D could attend. I paid $109 to sign her up. The program description reads:
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<p>D went, and called me that morning from the class: “They’re not doing the CPR and First Aid. They said they’re ‘too busy’ and they’ve been holding those classes all week.” REALLY? Well they never called us to tell us that! Turns out most of the kids taking the class worked for the Y, so those kids knew, but no one bothered to tell US. </p>
<p>Now it’s been over a month, and we have yet to hear a word from the Y. Did she pass? Where’s the certificate? We called two weeks ago, and the certificates weren’t in yet. D called again today and left another message. Her lifeguard certification expires in 10 days and she won’t be able to work after that. PLUS I had to pay $75 for someone to come to the house and re-certify D in CPR, and as for the First Aid certification… we’re playing dumb for now.</p>
<p>UGH. I have always thought our Y was disorganized and full of themselves, and this experience has more than proved that. </p>
<p>I want to complain to someone, but I feel like we need to have our re-certification in hand first. THEN I plan to demand at least part of the $109 fee back, since they didn’t do the CPR and First Aid as promised.</p>