Payment Issue

Colleges and Universities A-Z Yale University
1

<p>I applied to Yale SCEA and and submitted my application on October 31st. I paid with an e-check, and I thought everything was fine. On the common application, under the payment sections, it says "You have paid this institution's application fee online", and there is a green triangle indicating that the payment went through. Additionally, I have a receipt from the common application.</p>

<p>A couple days ago, I got an email from the common app saying that my payment did not go through. My mom checked her bank account from which the money should have been withdrawn, but it wasn't. My SAT score report fee, CSS profile fee, etc., had all been withdrawn, so there must have been an issue with the Yale fee.</p>

<p>Will they even look at my application if they haven't received my money? What should I do? I've tried calling the office, but no one has picked up. All I get is the dumb voice recording which doesn't help, and it says the messages are full anyway. What's the solution to this?</p>

2

<p>Yale will be in communication with you about this–at least through your Eli Account status and possibly by email. You will need to give it a few weeks.</p>

<p>In the meantime I would suggest contacting the Common App help desk first to see if they can shed more light on this.</p>

<p><a href=“http://s3.parature.com/ics/support/TSFolder.asp?task=ticket[/url]”>http://s3.parature.com/ics/support/TSFolder.asp?task=ticket&lt;/a&gt;&lt;/p&gt;

3

<p>So I will definitely still receive an Eli Account even if Yale has not received my payment?</p>

4

<p>Hmmm…can’t guarantee that. :frowning: Maybe someone with wider experience can.</p>

<p>Follow up with Common App support. Get clarification and see if you need to send another payment.</p>