Sent my SAT scores to Emerson, still haven't received them?

Hello there, I recently sent my SAT scores to Emerson on Friday, 1/13. I also asked for rush reporting, but I received an e-mail 3 days ago (1/19) that rush reporting was taking longer and that my scores should’ve been delivered by 1/20. I have now received an e-mail from Emerson that my scores have still yet to be received, so what should I do in this situation? Should a call be made to Emerson’s admission, College Board, or both? Thanks, just want some clarification as I’m having a minor “freak-out”.

Email/call Emerson back and explain that you ordered rush shipping but the scores were delayed by college board.