<ol>
<li>Face to face with the professor,thats what office hours are for.
2.Departmental chair if no resolve with the course professor/TA
3.Students advisor to help intercede with the department after utilizing the other resources</li>
</ol>
<p>stay out of it yourself. Grades can be changed, scholarships can be restored if it even goes that far along.Are you jumping the gun,moving many steps ahead,grades arent even in yet.
At this point theres no rational reason for financial aid officials to be involved
they have no grades,no evidence of anything to work off of.</p>
<p>I agree with most of cathymee's advice. S had a similar situation in the spring of his senior year when a math grade was reported way lower than what he expected. He immediately took action and when he received no response, he copied the second e-mail to the department chair. The faculty member had left on vacation and didn't check her e-mail for a month or so. The third e-mail was copied to the dean and to the provost. Upon returning to work, the professor e-mailed and claimed to have made a calculation error and the grade was a full letter grade higher than reported (his university uses +/-). While correction was made on the transcript and his status for dean's list was reported, his class rank was never corrected and he has yet to stop grumbling (deservedly so) over this as he is applying to law schools at this time.<br>
Keep this with the academic folks, but have him follow up on a weekly basis until it is resolved.</p>